Terms of Service

The service and contracting party

These terms describe use of SoMe Platform at some.aiagenten.no, provided by AI AGENTEN AS, Norwegian organisation number 923065334, Hornsruds vei 9, 3612 Kongsberg, Norway. Contact: [email protected].

The service supports business and organisation workflows for creating and editing content, AI-assisted generation, brand settings, media libraries, articles and websites, social planning and approval, publishing integrations, comments and analytics, newsletters, AI visibility and support. Modules and support are supplied as agreed with the customer. Creating an account does not by itself establish a particular paid plan, price or entitlement to every module.

A separately agreed customer contract governs the purchased scope, fees, invoicing, duration and termination. These terms do not introduce a new price, automatic renewal, refund rule or billing obligation. Any applicable data-processing agreement governs processing on the customer’s instructions.

Accounts and authority

Use accurate account information, keep access credentials secure and promptly report suspected misuse. Only connect accounts, grant permissions or act for an organisation when authorised. The customer is responsible for assigning appropriate workspace roles and removing access when no longer needed.

Authorised service staff may administer and support a customer workspace. That does not give every administrator an unrestricted right to approve or publish for every customer. Do not bypass permission checks, misuse another workspace, interfere with the service or attempt to obtain other customers’ data.

Your content, AI and approval

You retain rights you hold in submitted content. You authorise us and the service providers involved in your requested features to store, process, transform and deliver that content as needed to provide the service, including generation, transcription, previews and authorised publishing. This permission does not transfer ownership to us.

You must hold the necessary rights and permissions for submitted media, music, likenesses, trademarks, contact lists and published material. Digital-twin and similar features require permission to use the depicted person’s photographs and likeness. Do not upload unlawful material, another person’s secrets or unnecessary sensitive personal data.

AI output can be inaccurate, incomplete or similar to other content. Review factual claims, rights, tone, disclosures and suitability before use. You can edit drafts and must make the required human approval and platform choices before a social post is published through the approval flow. An approved scheduled post may be delivered later at its scheduled time; verify the target account and schedule before approval. AI generation is not a guarantee of originality, legal clearance, reach, sales, search ranking or AI recommendations.

Connected services and TikTok

Third-party accounts, API availability, permissions, quotas and terms affect what the service can do. We are not TikTok, Meta, LinkedIn, Google or Microsoft and do not speak for those companies. An integration may be restricted, delayed or unavailable when permissions expire, provider rules change or access is not approved.

TikTok Direct Post has limited availability and is not represented as generally available public publishing while review restrictions apply. A user must select the permitted privacy setting and applicable interaction/disclosure choices, review the actual content and expressly consent to upload. Applicable TikTok music and branded-content requirements must be accepted in the posting flow. Do not use the service to copy arbitrary third-party content or add unwanted promotional watermarks.

Provider processing can continue after dispatch. A scheduled time is not a guaranteed appearance time. Disconnecting a provider does not remove previously published material; use the provider’s own controls or contact support about available options. Do not assume that deleting a local draft deletes remote copies.

Newsletters, analytics and personal information

The customer is responsible for a lawful recipient list, required marketing permissions, accurate sender identity, visitor notices and respecting unsubscribe choices. Only request analytics, website collection and AI assessments for lawful purposes. Do not treat inferred company visits or AI measurements as verified facts about an individual.

Our Privacy Policy explains service data use, third-party processing, support feedback and deletion. Customer-controlled personal data must also be covered by the customer’s own notices and applicable data-processing arrangements.

Availability, suspension and ending use

Features may change as the service and third-party integrations evolve. We may limit or suspend access where necessary to address security risks, unlawful use, misuse or provider restrictions, and will explain the issue where reasonably possible. Contact support to resolve access or content problems.

Keep appropriate copies of source material and important outputs. Original uploads and processing files can have different retention rules from finished content. Before ending use, coordinate needed export, transfer of administration and workspace deletion with us. Account deletion removes identity access; shared customer content and necessary operational records are handled separately as described in the Privacy Policy and the customer agreement.

Responsibility, law and updates

The customer is responsible for its instructions, permissions and use of content; AI AGENTEN AS remains responsible for its own contractual and statutory obligations. Nothing here excludes liability or rights that cannot lawfully be excluded. These terms do not set an unagreed liability cap or waive mandatory consumer rights where those rights apply.

Norwegian law applies subject to mandatory applicable law. Contact [email protected] first to discuss a dispute or question. Updates will be published here with a revision date; a change to this page does not by itself amend a separately agreed price or commercial commitment.